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904-630-3810

Senior Clerical Support Aide - Front Desk S8

Employment Application - Apply Online

FLSA Status: Non-Exempt
Location: 1300 Broad Street N
Application Deadline Internal Candidates: Open Until Filled
Salary Range: $10.78 - $14.04  
We anticipate hiring between the minimum and first quartile of the range, depending upon previous similar experience. Existing JH employees may be eligible for above the first quartile but not above the top range.

Job Summary
Provide a wide range of clerical functions to support the S8 Housing Assistance Division. Route all phone calls received to the appropriate parties within the agency. Respond to all questions asked in person and on the telephone. Gives continued assistance to all clientele, which included but not limited to data entry, explaining, and received documentation, issuing receipts, copying papers, preparing folders for the other programs under Section 8 and responding to landlord inquiries about the program.

Essential Functions 
Greet visitors to the Housing Authority's main office, answers incoming telephone calls, and provides information and assistance.

  1. Answer telephone calls and either answer inquiries personally or transfer calls to appropriate person
  2. Greet persons who come to the JH office and either assist them personally by answering questions, helping them complete forms, or directing them to others who can deal with person's concern
  3. Provide general information and assistance to the public
  4. Perform light clerical duties such as completing and filing records and forms

COVID-19 Precaution(s) and considerations:

  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place
  • Administrative offices are temporarily closed to the public.

We are an EOE & DFWP. Successful applicant will be required to pass a drug screening and criminal background. Section 3 candidates preferred.

This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

Employment Application - Apply Online