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April 14, 2020 Covid-19 Update

While we continue to face this pandemic, Covid-19, we are actively taking steps to provide services to our clientele. Even though the offices continue to remain closed to the public for the entire month of April, we are working hard to make sure that the services to our residents continues with minimal interruption.

The safety and health of our residents, staff and vendors is critically important, and continues to be our number one priority. We continued to follow the pandemic trends daily, and make decisions based on the available information received.

The U.S. Department of Housing and Urban Development (HUD) has issued a Notice PIH-2020-05 on April 10, 2020, which permits JH to apply waivers and alternative processes based on local circumstances and needs. The alternative processes may include electronic transmission of information to families, conducting briefings online, conducting conference calls, etc...

On April 9, 2020, Mayor Lenny Curry signed an Emergency Executive Proclamation, which extended Proclamation 2020-001 for an additional thirty (30) days and will continue in effect unless cancelled before that period of time has elapsed.

We continue to make sure that our Public Housing Properties are disinfected regularly in our efforts to minimize the possible exposure to the virus.

It is vitally important to follow the guidance given as it relates to the six feet required for social distancing. Wearing gloves while working in any of the units is required, and protects all parties in the unit.

Any Public Housing resident experiencing any issues in your unit is requested to call 904-630-3810 and press four (4) for Public Housing or email us. Furthermore, if you have any after-hours and/weekend emergencies, please call 877-562-9450.

For Housing Choice Voucher (HCV) residents, please contact your Housing Counselor directly or call 904-630-3810 and press number 5. You may also email us.

The Center for Disease Control (CDC) and prevention has a website which offers you the opportunity to use the "Self Checker" at: - A guide to help you make decisions and seek appropriate medical care.

JH has partnered with the University of Florida Health, Jacksonville, by making sites available to conduct Covid-19 testing for individuals who are over the age of 65 or if they are patients of the UF health Total Care Clinic and they're exhibiting symptoms, they will have a scheduled appointment. This age group is considered the most vulnerable; therefore they want to provide them with an opportunity to be tested first. For people who aren't exhibiting symptoms or are not part of the clinic and under the age of 65, they will still have the opportunity to be tested, but will be in a queue.

Please remember that if at anytime you are feeling ill, running a fever, or experiencing other symptoms or other COVID-19 symptoms, please notify us immediately.

We are determined to be resilient public servants, who are sensitive towards the difficulty of this situation. Please be cautious, caring and compassionate during this crisis and know that we are on the same team.

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